The Faculty Feedback project is a collaborative project between the Office of the Registrar and the Office of Academic Achievement with support from the University Student Success Initiative and in consultation with undergraduate college leadership.

The Faculty Feedback project is a collaborative project between the Office of the Registrar and the Office of Academic Achievement with support from the University Student Success Initiative and in consultation with undergraduate college leadership. The goal of this effort is to provide an additional tool for teaching faculty who have concern for a student with whom they work, and who would like to request assistance in supporting that student. Faculty currently have the ability to message or email students directly or to submit a concern to the Student Care Team, but this new “Faculty Feedback” tool aims to cover the gap between those two support efforts.

Over the summer a group of college faculty and administrators sketched out a design for this tool, and as of Fall 2019, the tool will be turned on and live for faculty use. When an instructor or professor has concern for a student and has already attempted to provide some support or referrals to resources, they now have an additional option to notify a campus support office to provide outreach to the student.

Two important resources for this project: (1) the user guide for this tool and (2) a graphic describing this and other communication tools.

The Faculty Feedback tool is a great fit for faculty who have already reached out to students but who need additional support in helping the student be successful. They may have not responded to prior attempts at outreach or their situation may seem to go beyond the support provided for the course. For a view of how this tools works in tandem with other student support tools, check out this graphic.

The student will receive an email (as if coming from you) alerting them to the referral, here’s an example of the type of email they would receive, with generic information filled in some of the specific sections. 

Depending on the options selected in the form, an email will be sent to a student support office indicating that the faculty member is concerned and would like that office to reach out and make contact with the student to further support them. Depending on the situation, the email may look like this: email to outreach office.

The faculty member submitting the form will receive a “receipt” email confirming the form has been submitted. If multiple forms have been submitted, the email will batch those together into a grid.

If an instructor selects the checkbox regarding an unexpected life event or personal crisis, that notification will not be sent to the Student Care Team. You must fill out the form via the link provided to initiate Student Care Team follow-up.

When the option of notifying the college success or advising office is selected, an email notification is sent to the designated email or point person for each college with which the course is associated, not the college responsible for advising the student (the student’s declared primary college) unless they are one and the same.

For the following Colleges, the following people/emails will receive those notifications:

The college/entities above elected to participate in the pilot stage of this tool. If there is no associated college contact for the course, these will be sent to academicachievement@oregonstate.edu. Jesse Nelson will be monitoring that email.

  • Let your students know: please include a syllabus statement, Canvas notification, or class email informing the class of this initiative. We have provided a sample statement; you are welcome to use it or create your own.
  • Walk through the user guide to get a sense for how to use the form, and decide on any additional outreach efforts you’ll make prior to using this form. If you haven’t tried the Canvas feature “Message Students Who,” we recommend trying that out. There is also some sample language for general outreach on the Academic Success Center website. 
  • Consider letting project lead, Jesse Nelson, know your thoughts and feedback after you’ve had a chance to try out the tool.

Only those people who are listed as an instructor on an active course will see a course roster appear in the Faculty Feedback Tool.

Great! Please contact Jesse Nelson, Associate Provost for Academic Achievement.